Learn The System
Equip yourself with the system and tools needed to effectively manage your business's social media presence.
Build Confidence
Gain the confidence to independently handle your social media, even without any prior marketing experience.
For Beginners
Perfect for those new to business social media or struggling with managing their accounts effectively.
About the Course
This course demystifies social media marketing and empowers learners to build a strong online presence, create and plan content, understand platform basics, and engage their audience with clarity and confidence. Structured around actionable learning and reflection, it blends core knowledge with personalised exercises for real-world results. Designed for business owners who are complete beginners when it comes to social media or have started and find themselves constantly facing the "I have no idea what I'm doing" stress when it comes to their social media.
Meet Your Instructor
Hi, I’m Lucy. Learn from the Marketing Businesswoman of the Year 2026 (Business Awards UK) and a digital marketing specialist with over six years of hands-on experience working across a wide range of industries. I’ve built Lucy Digital into a multi-client, six-figure creative digital agency, helping businesses grow through strategic, results-driven social media, content and marketing. My work focuses heavily on organic content that performs, not just looks good. I’ve worked with businesses at all stages, from start-ups to established brands, with a strong track record of client retention and long-term partnerships. The reason this course exists is simple: over the years, I’ve had countless conversations with business owners all saying the same thing: “I just don’t know what I’m doing with social media.” This course is designed to change that. Everything inside is built to give you clarity, confidence and a clear direction, so you can stop guessing, start understanding what works, and use social media as a tool to actually grow your business.
Course Curriculum
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1
Introduction to Digital Marketing and Social Media
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Digital Marketing and Social Media
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Learning Objectives
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A Simple Truth
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What Is Digital Marketing?
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Where Does Social Media Fit In?
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The Shift In Consumer Expectations
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Common Myths About Social Media
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Why This Matters for Your Business
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Let’s Recap
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2
Module 1 Workbook
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Self-Audit: “Where Am I Really At?”
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Myth Buster Challenge: These are some of the most common social media myths that trip up business owners. Match each myth to the truth from the list below.
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Common Beliefs: Test Your Thinking. Here are 3 more nuanced statements. Tick whether you agree, disagree, or feel unsure, then briefly explain why.
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Key Takeaways
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3
Choosing the Right Platforms for Your Business
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The Right Platforms for Your Business
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Learning Objectives
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“Should I be on every platform?”
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Choosing Fewer, Better Platforms
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Platform Breakdown
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Instagram
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Facebook
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TikTok
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LinkedIn
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Others Considerations
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Choose Your Platforms By People, Purpose And What You Can Keep Up
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Choose Your Platforms By People, Purpose And What You Can Keep Up
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Top Tip: How To Find Where Your Customers Are Online
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Choose Your Platforms By People, Purpose And What You Can Keep Up
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FOMO (Fear Of Missing Out) VS Focus
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Let’s Recap
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4
Module 2 Workbook
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Which of the following is NOT a good reason to choose a social platform?
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Why did you choose that answer?
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Practical Application: Platform Prioritisation
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5
Setting Up A Professional Social Media Presence
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A Professional Social Media Presence
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Learning Objectives
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If Your Profile Is Unclear, Incomplete, Or Inconsistent... They’ll Scroll On
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What Makes A Profile Look Professional?
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Your Handle & Username
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Profile Picture
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Bio & Description
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Contact Information & Buttons
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Platform-Specific Profile Set-Up Must Haves
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Platform-Specific Profile Set-Up Must Haves
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Platform-Specific Profile Set-Up Must Haves
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Remember...
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Trust Signals
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Let’s Recap
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6
Module 3 Workbook
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Setting Up a Professional Social Media Presence
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Bio Writing Exercise
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Trust Signal Profile Audit
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7
Building Your Content Strategy
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Your Content Strategy
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Learning Objectives
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“I Just Never Know What To Post.”
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Let’s Be Brutally Honest For A Second
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What Is a Content Strategy?
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The Power of Content Pillars
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The Generic Content Pillars
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Real-World Examples
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Real-World Examples
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Choosing Your Pillars
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Let’s Recap
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8
Module 4 Workbook
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This is the part where your feed starts working for you, instead of stressing you out.
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STEP 1: Choose Your 3 to 5 Pillars
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STEP 1: Choose Your 3 to 5 Pillars
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STEP 2: Write 1 Post Idea for Each Pillar
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Now fill out your own pillars from the ones you chose:
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STEP 3: Fill in Your 1-Week Grid
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Day 1
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Day 2
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Day 3
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You now have your first full week of strategic content!
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9
Writing Captions That Actually Convert
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Captions That Convert
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Learning Objectives
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What Makes A Great Caption?
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The Caption Formula
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Developing Your Brand Voice
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How to Find Your Tone of Voice
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Let’s Recap
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10
Module 5 Workbook
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Caption Builder
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Section 1: HVC Caption Builder
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Section 2: Your Brand Voice -Task: What are 3 traits that best describe how your business speaks online?
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TOP TIP: What’s something your clients often say about you that you could lean into in your voice?
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11
Planning & Scheduling Without Burning Out
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Planning And Scheduling Without Burning Out
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Learning Objectives
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Why Consistency Beats Intensity
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The Planning Sweet Spot
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The Difference Between Planning, Batching & Scheduling
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Your Monthly Framework
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Learn As You Go Let the Data Guide You
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The 3-Post Rule
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Perfectionism Kills Progress
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Let’s Recap
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12
Module 6 Workbook
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Section 1: Your Starting Point
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Section 2: Your Mini Monthly Framework
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Day 1
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Day 2
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Day 3
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Section 3: Batching Brainstorm
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Use this section to jot down content ideas you could create in batches from the plan above.
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Section 4: Social Media Data Cheat Sheet
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Section 5: Knowledge Check Are You Planning With Purpose?
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13
Mastering Engagement & Community Building
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Engagement & Community Building
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Learning Objectives
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Why Engagement Matters (More Than You Think)
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Common Myths About Engagement
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How to Spark Engagement Intentionally
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Let’s Recap
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14
Module 7 Workbook
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Section 1: Your Social Media Engagement Cheat Sheet
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Section 2: Mini Knowledge Check
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15
Course Summary
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Summary
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Let’s Recap
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CONGRATULATIONS
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Sources
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16
FINAL QUIZ
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Final Quiz
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This course is not designed for everyone, and that’s intentional.
It may not be right for you if: • You’re not ready to take your social media seriously as part of your business • You’re looking for quick wins without putting any structure or consistency in place • You want overnight results without building a long-term strategy • You’re not willing to apply what you learn in a practical way This course is built for action, not just information. If you’re not planning to implement what you learn, you won’t get the full value from it. It's not suitable for you if: • You already have a well-defined content strategy that you consistently follow • You have a strong understanding of platform selection, audience targeting, and content planning • You are already seeing consistent results from your social media activity • You have an established marketing team managing your content and strategy at an advanced level
Ready to Take Charge of Your Social Media?
Enroll now to unlock the potential of your business through effective social media self-management.